Frequently Asked Questions

Care That Feels Like Home

Residential Assisted Living & Memory Care

Family-owned and operated by healthcare professionals, with residential care homes in Metairie, Baton Rouge, Denham Springs, and Mandeville.

Fidelis owners Jonathan, Michele, and Judy Robert welcoming families in front of a residential care home in Metairie

Judy Robert, RN

Michele Robert-Duffy, RN

Jonathan Robert

Care That Feels Like Home

Residential Assisted Living & Memory Care

Family-owned and operated by healthcare professionals, with residential care homes in Metairie, Baton Rouge, Denham Springs, and Mandeville.

The Intimate Alternative in Assisted Living and Memory Care.

A more personal setting. Closer care.
Real relationships.

We offer something most families don’t know exists until they need it — a real home, in a residential neighborhood, with a limited number of residents and a care team that never loses sight of anyone.
From bathing and personal hygiene to medication supervision, dressing, and mobility — the daily tasks that matter most are handled personally, by caregivers who are always nearby. We maintain one of the highest caregiver-to-resident ratios in the industry. That’s not an accident.
We are family-owned, healthcare-led, and personally invested in every resident we care for. In every case, we offer more than care — we offer peace of mind.
Michele Robert-Duffy, RN, with her mother Sandy, a Fidelis Janice House resident in Metairie for four years

Michele Robert-Duffy, RN, Co-Founder — pictured with her mother, Sandy, a
Fidelis resident for four years. We don't just believe in this model. We live it.

The Fidelis Difference

Care that doesn't get missed.

What sets us apart isn't just the size of our homes - it's the experience,
ownership, and attention behind the care.

Experience You Can Feel

Over twenty years. Multiple markets. Hundreds of residents.

Family Owned & Operated

Owned and operated by nurses – and personally involved every day.

Always Close By

Familiar faces, consistent routines, and someone always notices.

Assisted Living

Help with the hard parts. Space for everything else.

When daily tasks become difficult, we step in – quietly, personally, and without taking over. Our caregivers are present and always close, with the time to do things right and the attentiveness to notice when something changes. No one here is left to manage alone.

Memory Care

Familiar faces. Calm surroundings. Real understanding.

For a loved one experiencing memory loss, the environment is part of the care. Our consistent, residential setting helps minimize confusion and build familiarity – with the space, the staff, and the daily routine. The same faces. The same rhythm. Every single day.

What Families Tell Us

In their own words - what the Fidelis difference feels
like from the inside.

Fidelis was an answer to a prayer for my aging mother as well as for her out-of-town family.
When faced with a hard decision, where to put Mom, it became very clear to me once I entered Fidelis, that their environment provided more of a family atmosphere.
Mom was always clean, her room was always clean and her bed always made.
Providing more individual care/attention and being respectful to my Mom was exactly what I was looking for and found at Fidelis.
A caring environment that not only provided her with excellent care, but also provided her with nutritious meals and snacks-something she could not have done for herself.
The "HOME" cooked meals that are served are more like what Mom would have cooked in her own kitchen.
She looked forward to her weekly ‘beauty parlor’ day and a visit from her church deacon to administer communion.

Better Care.
Meaningful Value.

Families value one thing above every feature or amenity: knowing someone is paying attention. That calls get returned. That caregiver knows their loved one’s name and notice when something feels off. That’s what we deliver, every day, across every home.
And yes – our level of care is typically comparable in cost to larger assisted living facilities, and significantly less than a skilled nursing home.

Connect with Fidelis

Let's talk through what feels right.

Whether you’re planning ahead or facing an immediate need, we’re here to answer questions and help you decide whether we’re the right fit. When you reach out, you’ll speak with someone who knows this process from the inside – often one of our owners. No call centers. No scripts. Just an honest conversation.